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Customer Support Agent-Turkish Language(Mixed shift)

Job Information

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Company:	SoftConstruct	Location:	Armenia, Yerevan
Employment Type:	Full Time	Open Dates:	11-01-21 00:00 To 31-01-21 23:59
Category:	Administrative/Clerical	Salary:	N/A
Experience:	--------	Preferred Age:	--------
Education:	Bachelor Degree (BS)	Preferred Gender:	--------

Job Description

SoftConstruct is seeking an active and communicative Customer Support Agent with profound knowledge of Turkish and any other second foreign language to join our Customer Service team.

This is a full time position with mixed shift working schedule, which includes 5 shifts per week with morning (09:00-18:00) and evening (18:00-02:00) shifts.

Job Responsibilities

-Deliver customer service through online and phone support
-Provide solutions to customers with the help of supervisors from different departments
-Provide detailed information about websites, procedures, payments and requests
-Translate database information about registered bets

Required Qualifications

-Excellent knowledge of Turkish and Armenian, both spoken and written
-Excellent knowledge of any other foreign language is a must
-Excellent listening and communication skills
-Customer service skills
-Ability to work under strict deadlines and pressure
-Ability to work as a part of a team
-Ability to be patient and understanding
-Experience in the field is a plus

Application Procedure

Please apply to this job by sending your resume to the following
hr@betconstruct.com email address with a note of Customer Support Agent – Turkish Language (Mixed shift) in the subject line.
Please, clearly mention that you have heard about this position from JobFinder.am career portal.

About Company

SoftConstruct develops, provides and manages a complete range of products for online and land-based gaming companies. While we specialize in Sportsbooks, our product range also includes a great selection of Poker, Skill, Virtual and Casino Games, including Live Dealer. Our robust back-end, along with content, marketing and risk management tools presents a powerful solution for any betting business. Today BetConstruct serves clients based in Europe, Russia, Central and South Eastern Asia, and Africa. Backed by a powerful team of over 1000 employees (traders, developers and other specialists) and informed by over 10 years of experience, we provide true 24/7 support to our clients, and respond quickly to changes in regulatory and consumer requirements.

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