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Customer Support Specialist
Job Information
Company: Digitain Location: Armenia, Yerevan
Employment Type: Full Time Open Dates: 05-02-20 00:00 To 06-03-20 23:59
Category: Administrative/Clerical Salary: N/A
Experience: -------- Preferred Age: --------
Education: Bachelor Degree (BS) Preferred Gender: --------


Job Description
Digitain LLC is seeking for specialists/agents to join its Customer Support team.

The job is shift based and includes morning, evening and night shifts.


Job Responsibilities
-Customer support through online chat, phone call and e-mail; customer inquiries include information on services, games, bets and other products/services provided by the company
-Support to the company bet shop employees via incoming calls only
-Handle incoming calls related to the company and transfer to corresponding departments, if needed


Required Qualifications
-Higher education
-Proficient in Armenian, Russian and English languages (written and verbal)
-Knowledge of MS Office (Word, Excel) will be an asset
-Customer service oriented
-High sense of responsibility
-Effective negotiation and communication skills
-Ability to work under pressure
-Ability to work with morning, evening and night shifts


Application Procedure
Qualified candidates are welcomed to send their CV to:
career@digitain.com .
Please indicate “Customer Support Specialist” in the subject line of the email.
Only shortlisted candidates will be contacted for interview.
Please, clearly mention that you have heard about this position from JobFinder.am career portal.


About Company
We are Digitain and we call ourselves Digitainers. Our company provides software solutions to the online, mobile and web-based verticals. We are part of a creative environment, where the brightest minds flourish together and create solutions that are optimal for businesses and friendly for users. Starting as a B2C business many years ago, our company re-established in 2015. Since then we have built ourselves to be one of the industry’s favorite software providers. Today we have more than 1500 employees and 70 partners across the globe. Our primary focus is on the regulated European market - with great plans to expand its geography into Americas and Asia. Our success lies upon our talents who create an incredible team spirit day after day. We are committed to chasing innovation with passion to provide extremely easy and satisfying software solutions for our customers. We put a lot of emphasis on teamwork, technological flexibility, and dedication to our customers. Working in a professional but at the same time enjoyable and cozy atmosphere every day, we are determined to push our employees to grow personally and professionally by providing various professional training, some occurring abroad, and organizational development activities.





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