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SPA Receptionist
Job Information
Company: Radisson Blu Hotel Yerevan Location: Armenia, Yerevan
Employment Type: Full Time Open Dates: 19-11-18 00:00 To 19-12-18 23:59
Category: Hospitality, Tourism, Hotel Salary: N/A
Experience: 1 year(s) Preferred Age: --------
Education: Bachelor Degree (BS) Preferred Gender: Female

Job Description
The Spa Receptionist’s role is to act as the ambassador of the Spa greeting and welcoming all visitors providing a positive and friendly attitude.

The Spa Receptionist should maintain a professional presence on the Spa front desk – answering the phone and coordinating appointments for visitors. He/she should ensure each visitor is introduced to the standards of spa use.

Job Responsibilities
-Is available to register, process, and greet customers promptly
-Welcomes customers to the hotel
-Responds to customer requests for information about the SPA area and its surroundings
-Arranges for special services requested by the customer
-Ensures that own cash is secure at all times
-Ensures all discrepancies in own cash are declared to the Service Manager and Controller
-Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct
-Attends meetings and training required by Manager
-Accepts flexible work schedule necessary for uninterrupted service to hotel guests
-Maintains own working area, and materials clean, tidy and in good shape; reports defective materials and equipment to the Service Manager

Required Qualifications
-Previous experience in customer service
-Strong skills in English and Russian languages
-University degree in a related discipline preferred
-Highly responsible & reliable
-Ability to focus attention on guest needs, remaining calm and courteous at all times

Application Procedure
Please apply to this job by sending your cover letter and resume to the following email.
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About Company
Radisson Blu features 380 unique hotels, open or coming soon, in the world’s most desirable destinations: dynamic major cities, nearby airport gateways and in the most sought after leisure hotspots.

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