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Customer Happiness Specialist
Job Information
Company: Globbing LLC Location: Armenia, Yerevan
Employment Type: Full Time Open Dates: 29-01-19 00:00 To 28-02-19 23:59
Category: Customer Service Salary: N/A
Experience: -------- Preferred Age: --------
Education: -------- Preferred Gender: --------


Job Description
We are looking to hire people who love online shopping and enjoy providing customers with high-quality customer service. If you want to be a part of the change that is comping then don't hesitate to apply for this position. We are impatiently looking to receive your application


Job Responsibilities
-Represent Globbing brand and deliver the best possible support experience to customers
-Handle customer inquiries either face to face or via live chat, Skype, email, telephone, providing them with product and service information, managing and resolving customer complaints
-Update job knowledge, research and study new product or service descriptions
-Participate in educational opportunities
-Connect customers through a range of channels to check satisfaction and obtain feedback on the service/product received
-Document all call information according to the required operating procedures


Required Qualifications
-Significant phone, e-mail, and chat communication skills
-Eagerness to meet customer expectations and inquiries
-Absolute passion for ensuring a world-class customer experience with every contact
-Customer focus, attention to details, multi-taskin
-Time management skills
-Adaptable in a fast-paced and changing environment and receptive to feedbacks
-Excellent oral, written and interpersonal communication skills
-Fluent in English and Armenian, knowledge of European languages will be an advantage
-Proficiency in Microsoft office package
-Ability to work effectively with individuals at all levels


Application Procedure
Please apply to this job by sending your cover letter and resume to the following hr@globbing.com email.
For your convenience you can also apply to this job by clicking Apply button.
Please, clearly mention that you have heard about this position from JobFinder.am career portal.


About Company
Globbing LLC, a fast growing American based company has already launched in Armenia. Prominent for revolutionary and innovative approaches, attitudes and its ambitions to operate around the world, the company aims at creating complete new shopping experience for the people around the globe. Due enormous speed of growth, we are actively recruiting talented professionals to replenish our team of enthusiastic forward thinkers with the best of the best, who will share, embrace, cherish and build up to the company culture, its vision, goals and mission.





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