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Receptionist
Job Information
Company: Golden Palace Hotel Location: Armenia, Yerevan
Employment Type: Full Time Open Dates: 06-02-19 00:00 To 06-03-19 23:59
Category: Hospitality, Tourism, Hotel Salary: N/A
Experience: 1 year(s) Preferred Age: < 25
Education: Bachelor Degree (BS) Preferred Gender: --------


Job Description
PRIMARY OBJECTIVE OF POSITION
To increase customer satisfaction by providing efficient, prompt, trouble free and courteous Front Office service connected with arriving, and in-house guests, in line with the hotel’s and corporate guidelines and service concepts.


Job Responsibilities
-Is available to register, process, and greet customers promptly
-Checks the daily arrival list
-Welcomes customers to the hotel
-Responds to customer requests for information about the hotel and its surroundings
-Arranges for special services requested by the customer
-Ensures that own cash is secure at all times
-Ensures that guest details are not disclosed
-Maintains high confidentiality in regards to guest privacy
-Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct
-Attends meetings and training required by the FO Manager
-Accepts flexible work schedule necessary for uninterrupted service to hotel guests
-Maintains own working area, and materials clean, tidy and in good shape; reports defective materials and equipment to Manager


Required Qualifications
-Previous experience
-Strong skills in English and Russian languages
-University degree in a related discipline preferred
-Highly responsible reliable
-Ability to focus attention on guest needs, remaining calm and courteous at all times


Application Procedure
Please apply to this job by sending your cover letter and resume to the following goldenphy96@gmail.com email.
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About Company
2005 թ․ Golden Palace ընկերությունը բացեց իր առաջին հյուրանոցը Ազատության 2/2 հասցեում։ 11 տարվա գործունեություն ծավալելուց հետո հյուրանոցը վերանվանվեց Radisson Blu Yerevan հյուրանոցի։ 2013 թ․ մարտ ամսին ընկերությունը բացեց երկրորդ հյուրանոցը Ծաղկաձորում ՝ Golden Palace Hotel Resort & SPA: Golden Palace Boutique հյուրանոցը իր դռները բացեց յուրօրինակ և բարձրաստիճան հյուրերի առջև 2018 թվականին։





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