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System Administrator
Job Information
Company: Digital Edge Location: Armenia, Yerevan
Employment Type: Full Time Open Dates: 09-07-21 00:00 To 09-08-21 23:59
Category: Computer Services, Support Salary: Competitive, depending on previous experience and skills.
Experience: -------- Preferred Age: --------
Education: Bachelor Degree (BS) Preferred Gender: --------

Job Description
Digital Edge is seeking a system/network administrator with good English knowledge to join our technical support team.

Job Responsibilities
-Monitor IT systems
-Work with monitoring/alerting systems, troubleshoot and solve arising issues with engaging other teams if needed
-Act rapidly in critical situations, handling multiple alerts simultaneously.
-Be able to ensure high availability and SLA's
-Control the accuracy of responses to all received claims and problems from clients
-Manage, track, report and process assigned tickets daily and across shifts
-Redirect problems to the appropriate departments
-Create reports and ensure proper workflow
-Work in 24x7 team, with day and night shifts

Required Qualifications
-Good written and verbal communication skills in English
-Good knowledge and hands-on experience in Windows and Linux Servers
-Troubleshooting and customer service skills
-Strong analytical and organizational skills, with passionate attention to detail
-Ability to multi-task, prioritizing multiple objectives and initiatives
-Bachelor degree in Computer Science, Engineering or in other related areas

Application Procedure
To apply for this position, please submit your CV in English language to: , mentioning the position title you are applying for in the subject line of the email.
Please, clearly mention that you have heard about this position from career portal.

About Company
Digital Edge is represented in Armenia by Techbox LLC. Digital Edge provides managed cloud solutions, as well as information technology support services. For more information please visit:

Apply directly via email:
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