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Customer Support Specialist
Job Information
Company: Leaves Garden LLC Location: Armenia, Yerevan
Employment Type: Full Time Open Dates: 27-03-19 00:00 To 27-04-19 23:59
Category: Administrative/Clerical Salary: N/A
Experience: -------- Preferred Age: 23 - 30
Education: Bachelor Degree (BS) Preferred Gender: Female


Job Description
We are looking for an active and enthusiastic person who will replace our specialist on maternity leave for 6 months with a possible extension. An ideal candidate may be both a newly graduated person and a person with work experience who meets the requirements of the position and is willing to work with us.


Job Responsibilities
-Reply to inquiries via telephone and e-mail correspondence
-Collect client data base
-Carry out translation
-Fill the Contract of the Services with required original and copied documents
-Manage and fill Customer Contact forms and indicate every time after follow up with any question or request
-Use available resources efficiently to assess the customer’s issue and recommend valid solutions
-Escalate unresolved issues to the appropriate Supervisor
-Record details of each customer interaction and any actions taken
-Follow up on any customer issues connected with: technical, facility, cleaning and security services of the houses/lands
-Make an improvement offer for the company and represent to the Supervisor
-Other responsibilities within the position assigned by the Supervisor or directly by the CEO


Required Qualifications
-University degree in Arabic Studies
-Proficiency in Arabic
-Fluency in Armenian and English is mandatory
-Ability to work as an individual and in a team environment
-Ability to work under pressure
-High sense of responsibility
-Ability to multitask


Application Procedure
Please apply to this job by sending your CV to the following
hr@leavesgarden.com
email address mentioning "Customer Support Specialist" in the subject line.
Please, clearly mention that you have heard about this position from JobFinder.am career portal.


About Company
LGR provides investors with solutions for agricultural and real estate projects, and advises investors through a professional and experienced team in these areas.





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