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Platform Operations Coordinator
Job Information
Company: Digitain Location: Armenia, Yerevan
Employment Type: Full Time Open Dates: 15-04-19 00:00 To 15-05-19 23:59
Category: Other Salary: N/A
Experience: -------- Preferred Age: --------
Education: -------- Preferred Gender: --------


Job Description
We are looking for an experienced, motivated and enthusiastic Platform Operations Coordinator to join our awesome team.


Job Responsibilities
-Contribute to the direction of agile development team and stakeholders throughout the project
-Help in product backlog preparation and requirement formation
-Work closely with PO, PM and Scrum Master to ensure stable work of the product and provide fast solutions to problems
-Provide initiative in mitigating impediments impacting successful team completion of release and sprint goals
-Research and analyze market, user experience and work closely with PO on new features
-Follow our competitors and the industry
-Keep abreast with Agile/Scrum best practices and new trends
-Test new and existing features and ensure 100% operation in production
-Accept and manage incident flow from A-Z, being the primary contact for customer care, and guaranty its solution within the SLA
-Prepare and present weekly/monthly statistics on incident flow, reasons (root cause of problems) and timing of resolutions, and work closely with PO for increasing quality of product


Required Qualifications
-Bachelor’s Degree
-Previous work experience in Gaming industry would be a big plus
-Excellent knowledge of English and Russian languages
-Knowledge of agile process and principles
-Outstanding communication, presentation and leadership skills
-Excellent organizational and time management skills
-Motivated and team player
-Sharp analytical and problem solving skills
-Attention to details


Application Procedure
Qualified and interested candidates are welcomed to send their detailed Resume/CV to career@digitain.com . Do not forget to mention “Platform Operations Coordinator“ in the subject line of the e-mail. We are grateful to all interested applicants, however, only shortlisted candidates will be contacted for an interview.


About Company
Digitain is an Armenia-based sportsbook and casino platform provider offering best of breed turn-key and white-label solutions. The company’s primary focus is on the regulated European market, with ambitious plans to expand its geographical footprint into the Americas and Asia. The multi-channel Digitain Gaming Platform allows operators to plug-in sportsbook, casino, live dealer, and virtual sports modules, and includes an integrated payment gateway, bonus engine, CRM system, and dedicated customer support. Its sportsbook product covers 26,000 live events each month, across 65 sports taking in 7,500 leagues and more than 3,000 betting markets, while its casino solution has 1,000-plus games from the likes of NetEnt, Microgaming, and Playson. Company Mission: Expand all over the world. To become one of the best employers in Armenia Today Digitain has more than 1,000 employees, 35+ partners worldwide, and more than 400 land-based bet shops worldwide. In the iGaming industry, Digitain has a unique position; its technological flexibility, customer-oriented behavior, and its people are the keys to the company’s success. For the team, the company has become their digital planet, and their own and unique virtual environment as they believe that hard work can bring them closer to creating their vision of the Digital Universe. COMPANY CHALLENGES: Nurturing a great company culture, hiring the right people at the right time and developing them, keeping up with market changes, and expanding all over the world.





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