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IT Specialist
Job Information
Company: American University of Armenia Location: Armenia, Yerevan
Employment Type: Full Time Open Dates: 07-02-20 00:00 To 27-02-20 17:45
Category: Information Technology Salary: N/A
Experience: 1 year(s) Preferred Age: --------
Education: Bachelor Degree (BS) Preferred Gender: --------

Job Description
IT Specialist, ICTS Department

Application deadline: 5:45pm; February 27, 2020

Contract type: Full-time

Job Location: Yerevan, Armenia

Job Responsibilities
-Perform software troubleshooting of the AUA computers:
-Reveal and repair software problems of the university client computers,
-Install new software and update existing ones,
-Perform virus cleaning and information recovery,
-Regular (monthly) checking of lab computers for malware, patch and antivirus updates,
-Install OS and application software on the university client computers,
-Set up and adjust network printers software,
-Configure e-mail, Internet, LAN settings on the university client computers,
-Install/configure WiFi / VPN / Dial-Up on client computers/devices for connecting with the AUA network,
-Provide consulting to staff/users on software problems.
-Provide software installation / troubleshooting of the AUA lab and classroom computers.
-Maintain/administer AUA all buildings’ networks (hereinafter AUA Network) configurable Switches, VLANs software/configuration:
-Provide AUA Network switches reliability to not exceed the downtime allowed by security policies. Create backup STP paths/switches to achieve this goal,
-Provide security and troubleshooting for AUA Network switches under supervision.
-Control/monitor/provide AUA Network Server & Communication Rooms /Servers/Routers/ Switches proper maintenance, wiring, temperature and power conditions.
-Create and manage the network documentation concerning to his/her tasks.
-Supplies periodical reports about the equipment, servers and services to the supervisors.
-Perform other related duties as assigned by the supervisor.

Required Qualifications
-Undergraduate Degree (Computer Science).
-Good knowledge of IT hardware, software, operations and networks.
-Proven experience in IT Support.
-Good communication and interpersonal skills to build and maintain effective working relationships.
-Ability to react rapidly and effectively to change,
-Ability to work under pressure and prioritize to successfully deliver service to agreed levels.
-Ability to share technical knowledge to assist developing of other team members.

Application Procedure
Curriculum Vitae with the names and contact information for three referees should be sent to with the subject heading “IT Specialist”. Applications must be received by February 27, 2020 to be considered. Only shortlisted applicants will be notified for interview.
Please, clearly mention that you have heard about this position from career portal.

About Company
The American University of Armenia (AUA) is a U.S.-accredited graduate institution affiliated with the University of California. AUA offers Master's level graduate programs that are intended to develop critical analysis and depth of knowledge through advanced coursework, independent study, and research.

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