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Technical Support Specialist
Job Information
Company: Digitain Location: Armenia, Yerevan
Employment Type: Full Time Open Dates: 08-05-19 00:00 To 08-06-19 23:59
Category: Information Technology Salary: N/A
Experience: 1 year(s) Preferred Age: --------
Education: Bachelor Degree (BS) Preferred Gender: --------


Job Description
Our success is due in large part to the experience, skills, and expertise of the best and brightest employees in the industry. Due to growth, we are looking for additional qualified experts to join our team. Think you have what it takes? Great! We welcome you to submit your qualifications for this great career opportunity.

This position includes shift working hours.


Job Responsibilities
-Installation & configuration of a company’s computer hardware operating systems and applications
-Maintenance and monitoring of computer networks and systems
-Logging the queries of customers and employees
-Analysis of call logs in order to discover any underlying issues or trends.
-Diagnosing and solving hardware or software faults
-Testing and evaluating new technology
-Performing electrical safety checks on the company’s computer equipment
-Responding to call-outs in a timely fashion
-Following instructions, either written or in diagram form, in order to set up a system or fix a fault


Required Qualifications
-Higher technical education
-Minimum 1 year experience in information technology or technical support
-Knowledge of Windows operating system
-Work experience with computer network and computer equipment
-Communication skills
-Quick learner
-High sense of responsibility
-Passion, drive and motivation to learn new things
-Ability to work under high pressure
-Ability to organize personal work and meet deadlines


Application Procedure
Qualified candidates are welcome to send their CV to career@digitain.com . Please indicate “Technical Support Specialist” in the subject line of the email. Only shortlisted candidates will be contacted for interview.
Please, clearly mention that you have heard about this position from JobFinder.am career portal.


About Company
Digitain is an Armenia-based sportsbook and casino platform provider offering best of breed turn-key and white-label solutions. The company’s primary focus is on the regulated European market, with ambitious plans to expand its geographical footprint into the Americas and Asia. The multi-channel Digitain Gaming Platform allows operators to plug-in sportsbook, casino, live dealer, and virtual sports modules, and includes an integrated payment gateway, bonus engine, CRM system, and dedicated customer support. Its sportsbook product covers 26,000 live events each month, across 65 sports taking in 7,500 leagues and more than 3,000 betting markets, while its casino solution has 1,000-plus games from the likes of NetEnt, Microgaming, and Playson. Company Mission: Expand all over the world. To become one of the best employers in Armenia Today Digitain has more than 1,000 employees, 35+ partners worldwide, and more than 400 land-based bet shops worldwide. In the iGaming industry, Digitain has a unique position; its technological flexibility, customer-oriented behavior, and its people are the keys to the company’s success. For the team, the company has become their digital planet, and their own and unique virtual environment as they believe that hard work can bring them closer to creating their vision of the Digital Universe. COMPANY CHALLENGES: Nurturing a great company culture, hiring the right people at the right time and developing them, keeping up with market changes, and expanding all over the world.





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