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Receptionist
Job Information
Company: Radisson Blu Hotel Yerevan Location: Armenia, Yerevan
Employment Type: Full Time Open Dates: 11-06-19 00:00 To 11-07-19 23:59
Category: Hospitality, Tourism, Hotel Salary: N/A
Experience: 1 year(s) Preferred Age: 22 - 32
Education: Bachelor Degree (BS) Preferred Gender: Female


Job Description
PRIMARY OBJECTIVE OF POSITION

To increase customer satisfaction by providing efficient, prompt, trouble free and courteous Front Office service connected with arriving, and in-house guests, in line with the hotel’s and corporate guidelines and service concepts.


Job Responsibilities
-Is available to register, process, and greet customers promptly
-Checks the daily arrival list
-Welcomes customers to the hotel
-Responds to customer requests for information about the hotel and its surroundings
-Arranges for special services requested by the customer
-Ensures that own cash is secure at all times
-Ensures all discrepancies in own cash are declared to the Service Manager and Controller
-Ensures that guest details are not disclosed
-Maintains high confidentiality in regards to guest privacy
-Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct
-Attends meetings and training required by the FO Manager
-Accepts flexible work schedule necessary for uninterrupted service to hotel guests
-Maintains own working area, and materials clean, tidy and in good shape; reports defective materials and equipment to the Service Manager


Required Qualifications
-Previous experience
-Strong skills in English and Russian languages
-University degree in a related discipline preferred
-Highly responsible & reliable
-Ability to focus attention on guest needs, remaining calm and courteous at all times


Application Procedure
Please apply to this job by sending your cover letter and resume to the following hr.yerevan@radissonblu.com email.
You can call the employer at 098 219925.
For your convenience you can also apply to this job by clicking Apply button.
Please, clearly mention that you have heard about this position from JobFinder.am career portal.


About Company
Radisson Blu features 380 unique hotels, open or coming soon, in the world’s most desirable destinations: dynamic major cities, nearby airport gateways and in the most sought after leisure hotspots.





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