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Event Coordinator/Sales department
Job Information
Company: Radisson Blu Hotel Yerevan Location: Armenia, Yerevan
Employment Type: Full Time Open Dates: 08-07-19 00:00 To 08-08-19 23:59
Category: Hospitality, Tourism, Hotel Salary: N/A
Experience: 1 year(s) Preferred Age: 22 - 35
Education: Bachelor Degree (BS) Preferred Gender: --------


Job Description
Prepares all event documentation and coordinates with Event Manager, property departments and customer to ensure consistent, high-level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events.


Job Responsibilities
-Assist in solving problems and/or suggest alternatives to previous arrangements if necessary
-Coordinate pre-event and post-event meetings for assigned groups
-Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions
-Coordinates pre- and post-event meetings as required to review/communicate group needs and feedback
-Adheres to all standards, policies, and procedures
-Celebrates successes and publicly recognizes the contributions of team members
-Up-sells products and services throughout the event process
-Participates in customer site inspections and assists with the sales process when necessary
-Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
-Interacts with guests to obtain feedback on product quality and service levels.
-Handles guest problems and complaints
-Makes presence known to customer at all times during entire event process.
-Follows up with customer post-event
-Greets customer during the event phase
-Strives to improve service performance
-Sets a positive example for guest relations
-Reviews comment cards and guest satisfaction results with associates.
-Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details


Required Qualifications
-High School diploma; 1 years’ experience in the event management or related professional area.
-OR
-1-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.


Application Procedure
Please apply to this job by sending your cover letter and resume to the following hr.yerevan@radissonblu.com email You can call the employer at 098219925.
For your convenience you can also apply to this job by clicking Apply button (please note that this option is better if you have faster internet connection).
Please, clearly mention that you have heard about this position from JobFinder.am career portal.


About Company
Radisson Blu features 380 unique hotels, open or coming soon, in the world’s most desirable destinations: dynamic major cities, nearby airport gateways and in the most sought after leisure hotspots.





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