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Debt Collection Specialist
Job Information
Company: Ameriabank CJSC Location: Armenia, Yerevan
Employment Type: Full Time Open Dates: 24-03-20 00:00 To 03-04-20 23:59
Category: Banking, Accounting, Financial Salary: Competitive
Experience: -------- Preferred Age: --------
Education: Bachelor Degree (BS) Preferred Gender: --------

Job Description
Debt Collection Specialist, Contact center

Division: Contact center
Location: Yerevan
Employment term: Full time
Deadline: 03/04/2020

The incumbent will be responsible for reduction of overdue liabilities towards the bank as a result of coordinated actions, submit regular report with resulting recommendations and solutions.

Remuneration and benefit package
Competitive. Package of benefits for Ameriabank employees, including annual bonus, insurance, preferential terms for banking services, training and development opportunities, individual professional development plan, etc.

Job Responsibilities
-Implement monitoring of accounts to identify overdue payments/debts
-Take measures to encourage timely repayment of debts
-Make calls and establish contact with clients to inform them about their overdue payments and conduct negotiations for repayment thereof
-Make arrangements with clients for repayment of overdue liabilities, monitor and secure performance of such arrangements
-Provide clients with information regarding their accounts, agreements, etc.

Required Qualifications
-University degree in economics, finance, or related spheres
-At least 6 months of experience in customer service
-Experience in service, phone sales/marketing, sales promotion and/or marketing will be an advantage
-General knowledge of banking services and products is desirable
-Basic knowledge of the banking sector and civil legislation
-Communication skills
-Ability to work under pressure
-Negotiation skills
-Team player
-Ability to handle stressful situations
-An exceptional hard worker with a strong sense of responsibility
-Profound knowledge of MS Office, proficiency in AS-Bank Operational Day
-Excellent command of Armenian, Russian and English (knowledge of other languages will be an advantage)

Application Procedure
You can apply to this job by clicking APPLY button.
Only short-listed candidates will be interviewed.
Please, clearly mention that you have heard about this position from career portal.

About Company
Ameriabank is a corporate bank with integrated investment-banking and a limited number of retail banking services. The united team of Ameriabank and Ameria Group Companies provides individual financial-banking solutions. We carve out paths for improvement of your business and lifestyle, via both traditional and alternative, hyper-advanced banking technologies.

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