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Change Management Coordinator
Job Information
Company: Digitain Location: Armenia, Yerevan
Employment Type: Full Time Open Dates: 13-08-19 00:00 To 13-09-19 23:59
Category: Information Technology Salary: N/A
Experience: 2 year(s) Preferred Age: --------
Education: Bachelor Degree (BS) Preferred Gender: --------


Job Description
Digitain is seeking a self-motivated, passionate and self-driven professional to fill the vacancy of the Change Management Coordinator. The successful candidate will be responsible for the coordination and processing of change requests from the initiation to the final completion.


Job Responsibilities
-Overall coordination of the Change Management Process;
-Processing of change requests from opening to final closure;
-Initial evaluation of impact of the requested change;
-Risk assessment of the requested change;
-Assigning change requests to the corresponding teams, constant follow up on those requests;
-Coordination of approval for changes involving all relevant stakeholders;
-Designing, implementing and calculating Service Level Agreements (SLAs);
-Monitoring SLAs and existing KPIs;
-Providing analytical reports on overall performance of the process on a weekly, monthly and yearly basis;
-Perform other tasks assigned by the immediate supervisor


Required Qualifications
-Graduate degree, preferably in Business;
-At least 2 years of work experience preferably in the field of IT, Project -Management or Consulting;
-Fluency in Armenian, Russian and English languages;
-Advanced computer user;
-Fluency in MS Office;
-Knowledge of JIRA Software and JIRA Service Desk is a plus;
-Reporting and analytical skills;
-High sense of responsibility;
-Hardworking, initiative and flexible personality;
-Excellent interpersonal and communication skills;
-Ability to work under high pressure;
-Ability to prioritize and simultaneously perform different tasks;
-Passion, drive and motivation to learn new skills and knowledge.


Application Procedure
Qualified candidates are welcomed to send their detailed CV to career@digitain.com . Do not forget to mention “Change Management Coordinator” in the subject line of the e-mail. Only shortlisted candidates will be contacted for an interview.
Please, clearly mention that you have heard about this position from JobFinder.am career portal.


About Company
Digitain is an Armenia-based sportsbook and casino platform provider offering best of breed turn-key and white-label solutions. The company’s primary focus is on the regulated European market, with ambitious plans to expand its geographical footprint into the Americas and Asia. The multi-channel Digitain Gaming Platform allows operators to plug-in sportsbook, casino, live dealer, and virtual sports modules, and includes an integrated payment gateway, bonus engine, CRM system, and dedicated customer support. Its sportsbook product covers 26,000 live events each month, across 65 sports taking in 7,500 leagues and more than 3,000 betting markets, while its casino solution has 1,000-plus games from the likes of NetEnt, Microgaming, and Playson. Company Mission: Expand all over the world. To become one of the best employers in Armenia Today Digitain has more than 1,000 employees, 35+ partners worldwide, and more than 400 land-based bet shops worldwide. In the iGaming industry, Digitain has a unique position; its technological flexibility, customer-oriented behavior, and its people are the keys to the company’s success. For the team, the company has become their digital planet, and their own and unique virtual environment as they believe that hard work can bring them closer to creating their vision of the Digital Universe. COMPANY CHALLENGES: Nurturing a great company culture, hiring the right people at the right time and developing them, keeping up with market changes, and expanding all over the world.





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