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Platform Operations Coordinator
Job Information
Company: Digitain Location: Armenia, Yerevan
Employment Type: Full Time Open Dates: 09-03-20 00:00 To 05-04-20 23:59
Category: Information Technology Salary: N/A
Experience: -------- Preferred Age: --------
Education: -------- Preferred Gender: --------

Job Description
We are looking for an experienced, motivated and enthusiastic Platform Operations Coordinator to join our awesome team.

Job Responsibilities
-Contribute to the direction of agile development team and stakeholders throughout the project
-Help in product backlog preparation and requirement formation
-Work closely with PO, PM and Scrum Master to ensure stable work of the product and provide fast solutions to problems
-Provide initiative in mitigating impediments impacting successful team completion of release and sprint goals
-Research and analyze market, user experience and work closely with PO on new features
-Follow our competitors and the industry
-Keep abreast with Agile/Scrum best practices and new trends
-Test new and existing features and ensure 100% operation in production
-Accept and manage incident flow from A-Z, being the primary contact for customer care, and guaranty its solution within the SLA
-Prepare and present weekly/monthly statistics on incident flow, reasons (root cause of problems) and timing of resolutions, and work closely with PO for increasing quality of product

Required Qualifications
-Bachelor’s Degree
-Previous work experience in Gaming industry would be a big plus
-Excellent knowledge of English and Russian languages
-Knowledge of agile process and principles
-Outstanding communication, presentation and leadership skills
-Excellent organizational and time management skills
-Motivated and team player
-Sharp analytical and problem solving skills
-Attention to details

Application Procedure
Please send your detailed Resume/CV to
Do not forget to mention “Platform Operations Coordinator“ in the subject line of the e-mail. We are grateful to all interested applicants; however, only shortlisted candidates will be contacted for an interview.

About Company
We are Digitain and we call ourselves Digitainers. Our company provides software solutions to the online, mobile and web-based verticals. We are part of a creative environment, where the brightest minds flourish together and create solutions that are optimal for businesses and friendly for users. Starting as a B2C business many years ago, our company re-established in 2015. Since then we have built ourselves to be one of the industry’s favorite software providers. Today we have more than 1500 employees and 70 partners across the globe. Our primary focus is on the regulated European market - with great plans to expand its geography into Americas and Asia. Our success lies upon our talents who create an incredible team spirit day after day. We are committed to chasing innovation with passion to provide extremely easy and satisfying software solutions for our customers. We put a lot of emphasis on teamwork, technological flexibility, and dedication to our customers. Working in a professional but at the same time enjoyable and cozy atmosphere every day, we are determined to push our employees to grow personally and professionally by providing various professional training, some occurring abroad, and organizational development activities.

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