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Job Information
Company: Byblos Bank Armenia CJSC Location: Armenia, Yerevan
Employment Type: Full Time Open Dates: 13-02-20 00:00 To 24-02-20 23:59
Category: Banking, Accounting, Financial Salary: Competitive salary, plus benefits.
Experience: -------- Preferred Age: --------
Education: Bachelor Degree (BS) Preferred Gender: --------

Job Description
TITLE: Meeter-Greeter

Job Responsibilities
-Provide high-quality customer service to the clients entering branch and find out their banking needs;
-Provide clients with necessary information and guide them by promoting Bank services sales;
-Answer phone calls and, if necessary, transfer the call to the appropriate employee;
-Contact current clients in order to get them acquainted with offers;
-Respond to customer inquiries on account balances, terms of services, statements, cards, references and etc;
-Update customer information file;
-Ensure the availability of the necessary marketing materials in the branch;
-Clarify customer problem solving options, inform branch management on problems and contact the client in a timely manner;
-Provide customer account statements and references;
-Contribute to maintain and enhance Bank's reputation by providing professional and efficient service.

Required Qualifications
-Sales skills
-Communication skills
-Teamwork skills
-Higher education
-Excellent knowledge of English will be an asset
-Good knowledge of MS Office is preferable

Application Procedure
If you meet the above requirements and would like to apply for this position, please send your CV to: . In the subject line of your message should be filled in as follows: “MG – Name, Last name”. Only shortlisted applicants will be invited to interview.
Please, clearly mention that you have heard about this position from career portal.

About Company
Byblos Bank Armenia is a member of Byblos Bank Group which is a universal financial institution operating in twelve countries and providing all kind of financial services to commercial and retail customers. Group activity is led and supervised by the Head Company Byblos Bank SAL, based in Lebanon.

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