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Remote Customer Service Adviser
Job Information
Company: LUGERA Armenia Location: Armenia, Yerevan
Employment Type: Full Time Open Dates: 14-02-20 00:00 To 14-03-20 23:59
Category: Customer Service Salary: N/A
Experience: 1 year(s) Preferred Age: --------
Education: Profesional School/College Preferred Gender: --------

Job Description
A successful British IT company is looking for fluent Farsi and English speakers to undertake the varied role of online Customer Service Adviser. We need hard working, reliable individuals with an excellent standard of written Farsi to join our team.

Job Responsibilities
-As a Customer Service Adviser, you will be responsible for providing the highest level of service to our clients’ customers, while communicating courteously via email, online ticketing system and online chat.
-Through our in-house training you will be able to help and advise customers regarding products and services offered, whilst investigating and solving any issues that may arise.

-Full training will be given, and great career opportunities are available.

Required Qualifications
-The successful applicant will have:
-a high level of spelling and grammar in Farsi/English
-effective communication skills
-previous experience in a customer service environment
-computer skills (in-depth technical knowledge is not necessary)
-excellent attention to detail
-the ability to juggle and prioritise tasks under pressure

-the availability to work within a 24-hours shift system (8 hours a day)
-Morning shifts: 10am-6pm
-Evening shifts: 6pm-2am
-Night shifts: 2am-10am

Application Procedure
Please apply to this job by sending your resume to email.
You can call the employer at 095-374707.
For your convenience you can also apply to this job by clicking Apply button.
Please, clearly mention that you have heard about this position from career portal.

About Company
Lugera is a full service HR management company. We recruit and hire on behalf of our client companies.

Apply directly via email:
or using
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