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Business Process Specialist
Job Information
Company: Digitain Location: Armenia, Yerevan
Employment Type: Full Time Open Dates: 19-05-20 00:00 To 19-06-20 23:59
Category: Information Technology Salary: N/A
Experience: 1 year(s) Preferred Age: --------
Education: Bachelor Degree (BS) Preferred Gender: --------


Job Description
Business Process Specialist researches, analyzes, formalized, measures, monitors and recommends improvements to organization's business processes in order to improve overall organization performance. Studies operational and performance data to identify trends and opportunities for improvement.


Job Responsibilities
-Ensure compliance of business processes with the Company strategy and goals
-Develop business standards and processes
-Develop business process map and process classification
-Implement business standards and processes, develop implementation plans, monitor performance
-Ensure continuous improvement of business processes
-Define corrective and preventive actions as a result of the audit, monitor the processes and timing of their implementation
-Check and monitor standards and processes
-Define KPIs, receive and evaluate KPI reports
-Evaluate business processes efficiency and conduct data analysis
-Document regulatory papers
-Prepare and present videos / presentations and other supporting materials related to the developed standards and processes
-Participate in different meetings


Required Qualifications
-BS degree, preferably in Information Technology or Information Security
-At least one year of proven work experience in process design and implementation is preferred
-Experience in gaming industry will be considered as a big plus
-Advanced knowledge of Armenian language and excellent knowledge of English and languages
-Advanced MS Office skills
-Knowledge of IT / IS and iGaming standards / best practices (eg ISO 27001, ISO 20000, ISO 9001, ITIL, GLI, etc.)
-Knowledge of monitoring / inspection methodology and process management principles
-Self-motivated individual with the ability to thrive in a results-driven environment
-Ability to work under high pressure and stressful conditions
-Ability to prioritize among competing tasks
-Proven ability to process various documents and reports
-Ability to listen, observe and analyze
-Writing and presenting skills


Application Procedure
Qualified and interested candidates are welcomed to send their detailed Resume/CV to career@digitain.com . Do not forget to mention “Business Process Specialist“ in the subject line of the e-mail. We are grateful to all interested applicants; however, only shortlisted candidates will be contacted for an interview.
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About Company
We are Digitain and we call ourselves Digitainers. Our company provides software solutions to the online, mobile and web-based verticals. We are part of a creative environment, where the brightest minds flourish together and create solutions that are optimal for businesses and friendly for users. Starting as a B2C business many years ago, our company re-established in 2015. Since then we have built ourselves to be one of the industry’s favorite software providers. Today we have more than 1500 employees and 70 partners across the globe. Our primary focus is on the regulated European market - with great plans to expand its geography into Americas and Asia. Our success lies upon our talents who create an incredible team spirit day after day. We are committed to chasing innovation with passion to provide extremely easy and satisfying software solutions for our customers. We put a lot of emphasis on teamwork, technological flexibility, and dedication to our customers. Working in a professional but at the same time enjoyable and cozy atmosphere every day, we are determined to push our employees to grow personally and professionally by providing various professional training, some occurring abroad, and organizational development activities.





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