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  • Срок вакансии истек
Technical Support Specialist

Digital Edge

Расположение`

Армения,Ереван

Крайний срок`

06/05/2023

Зарплата`

Competitive, depending on previous experience and skills.

Тип вакансии`

Полная ставка

Образование`

Степень бакалавра

Категория`

Информационные технологии

Описание вакансии

Digital Edge is seeking a Technical Support Specialist with good English knowledge to join our technical support team.

Должностные обязанности

    • Monitor IT systems
    • Work with monitoring/alerting systems, troubleshoot and solve arising issues with engaging other teams if needed
      • Act rapidly in critical situations, handling multiple alerts simultaneously.
      • Be able to ensure high availability and SLAs
      • Control the accuracy of responses to all received claims and problems from clients
      • Manage, track, report and process assigned tickets daily and across shifts
      • Redirect problems to the appropriate departments
      • Create reports and ensure proper workflow
      • Work in 24x7 team, with day and night shifts

      Требования

        • Good written and verbal communication skills in English
        • Good knowledge and hands-on experience in Windows and Linux Servers
        • Troubleshooting and customer service skills Strong analytical and organizational skills, with passionate attention to detail Ability to multi-task, prioritizing multiple objectives and initiatives Bachelor degree in Computer Science, Engineering or in other related areas
        • Strong analytical and organizational skills, with passionate attention to detail
        • Ability to multi-task, prioritizing multiple objectives and initiatives
        • Bachelor degree in Computer Science, Engineering or in other related areas

        Процесс подачи заявки

        To apply for this position, please submit your CV in English language to:  [email protected]   mentioning the position title you are applying for in the subject line of the email.
        Please, clearly mention that you have heard about this position from JobFinder.am career portal.

        О компании

        Digital Edge is represented in Armenia by Techbox LLC. Digital Edge provides managed cloud solutions, as well as information technology support services. For more information please visit: http://www.digitaledge.net/

        Подайте заявку через JobFinder.am

        Если вы уже зарегистрированы в системе, вы можете подать заявку после входа в систему.

        Прикрепленные файлы должны быть в следующих форматах - docx.; pdf; jpeg; png

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