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Business Intelligence & CRM Analyst / VBET

SOFTCONSTRUCT

Расположение`

Армения,Ереван

Крайний срок`

26/06/2024

Тип вакансии`

Полная ставка

Образование`

Степень бакалавра

Категория`

Подайте заявку через JobFinder.am
Описание вакансии

About the Company:

VBET is an award-winning sports betting and gaming operator with 19 years of experience in the industry powered in-house by Betconstruct. We have shifted from a start-up to an extensive international company holding over 10 licenses and operating in over 120 countries. VBET’s mission is to give our customers the best betting and gaming experience in a safe and secure environment. We have highly ambitious plans and we are looking for a Business Intelligence & CRM Analyst.

About the Role:

As a Business Intelligence & CRM Analyst, you will collaborate with all other departments (Business Development, Marketing, Operations, and Finance) of our company. A Business Intelligence & CRM Analyst plays a crucial role in enhancing an organization's decision-making process by analyzing data and providing actionable insights. This role involves gathering, interpreting, and leveraging customer data to improve CRM strategies and optimize business performance. An effective Business Intelligence & CRM Analyst helps businesses understand customer behavior, improve customer retention, and drive sales growth.

Required candidate level: Mid level

Additional information

Role Benefits։
 

  • Competitive experience-based salary
  • Coverage for the employee and family health insurance
  • Upskilling and reskilling trainings
  • Social events, corporate parties
  • 4 day offs in a year
  • Transportation

About the Team:

The Analytics is one of the most important departments in VBET. We welcome a candidate who has a passion for building a world-leading brand with us, giving our customers the best betting and gaming experience in a safe and secure environment. If you have passion, and collaborative spirit, let’s move forward together.

Должностные обязанности

  • Analyze customer data to identify trends, behaviors, and opportunities.
  • Develop and maintain customer segmentation models.
  • Monitor and report on the effectiveness of CRM campaigns and initiatives.
  • Generate regular and ad-hoc reports/dashboards on customer metrics.
  • Present insights, findings, and recommendations to key stakeholders at all levels

Требования

  • University degree in Math, Statistics, Computer Science, Economics or related fields
  • At least two years of experience in a relevant position (iGaming, online products, e-commerce) is mandatory
  • Strong analytical skills and ability to analyze large datasets, knowledge in CRM analysis
  • Understanding of metrics related to online business (web, product, CRM, general financial)
  • SQL skills are mandatory, and knowledge of Python will be an advantage
  • Experience in web analytics will be an advantage
  • English is required, and other languages will be an advantage
  • Proactive communication and presentation skills are essential for effectively communicating with team members, external data providers, and C-level executives
  • Ability to work independently and as part of a team

Процесс подачи заявки

You can  apply to this job by clicking

https://peopleforce.softconstruct.com/careers/v/1223-business-intelligence-crm-analyst-vbet

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