Աշխատանքային պարտականությունները

• Deliver customer service through online and phone support
• Provide solutions to customers with the help of supervisors from different departments
• Provide detailed information about websites, procedures, payments and requests
• Inform customers about deals and promotions

Պահանջվող որակավորումներ

• Proficient user of Hindi and English languages both spoken and written
• Enjoy finding solutions to a variety of problems and supporting customers in a friendly and productive manner
• Curiosity and interest in digital products and applications
• Strong communication and organizational skills
• High level of flexibility and adaptability to maneuver in a very dynamic environment

Աշխատանքի նկարագրությունը

Job description:

VBET is an award-winning sports betting and gaming operator with 19 years of experience in the industry powered in-house by Betconstruct. We operate in over 120 countries. VBET’s mission is to give our customers the best betting and gaming experience in a safe and secure environment. We have highly ambitious plans and we are looking for an Customer support agent to assists our customers by addressing any inquiries, concerns, or issues with a focus on French speaking Customers.

About the Role
The successful candidate will be working within a fast paced, exciting, and highly productive environment. This is a demanding, responsible, varied, exciting and challenging role where a passion for customers, sport and betting is essential. In order to satisfy customers and offer them a great user experience, we’re looking for individuals with commercial awareness and strong communicational skills.

Role Benefits

• Competitive experience-based salary
• Performance bonus
• Coverage for the employee health insurance
• Upskilling and reskilling trainings
• Social events, corporate parties
  
  

Required candidate level: Junior

Դիմելու ընթացակարգը

All interested and qualified candidates are welcome to apply here:

https://peopleforce.softconstruct.com/careers/v/1149-customer-support-agent-hindi-and-english-vbet-mixed-shifts