Աշխատանքային պարտականությունները

• Handle customer technical support cases
• Talk with customers through series of action to resolve technical problems
• Evaluate system potential through assessing compatibility of new programs with existing programs
• Maintain client confidence by keeping their information confidential
• Prepare reference material for users by drafting operation instructions
• Manage multiple tasks at one time

Պահանջվող որակավորումներ

• Knowledge of Armenian, Russian and English is required
• Prior experience in tech support, desktop support or similar role
• Proficient in Microsoft office
• Ability to explain technical issues to non-technical employees and customers
• Attentive to details and good problem solving skills
• Good written and verbal communication skills
• Ability to work in mixed shifts

Աշխատանքի նկարագրությունը

Are you GAME to JOIN US and be our new Techinal Support Specialist in the Armenian, Russian and English Languages?

SoftConstruct is on a search for a new player to join our team.

This is a full time position with mixed shifts working schedule.

Do you like to learn hard, work hard and play hard?

Do you imagine better things, technologies, future?

If you answered “Yes” to at least two of these questions then we might be a great fit for you.

Required candidate level: Junior

Դիմելու ընթացակարգը

Apply here

https://peopleforce.softconstruct.com/careers/v/896-technical-support-specialist-armenian-russian-and-english-languages

Please, clearly mention that you have heard about this position from JobFinder.am career portal.